Contact Us
Contact Us
We're here to help. Whether you have a pre-sales question, need technical support, or want help with your order — our team responds fast.
Get in Touch
Email: weroaowell@gmail.com
Response time: Within 1 business day
Hours: Monday–Friday, 9:00 AM – 6:00 PM EST
Shipping & Fulfillment
We ship from U.S. and EU warehouses for faster delivery and no customs surprises.
- U.S. Warehouse: 5–8 business days · No customs fees for U.S. customers
- EU Warehouse: 7–14 business days · VAT-inclusive for EU customers
- International: 10–20 business days via tracked shipping
For full details, see our Shipping Policy.
Policies & Support
- Shipping Policy
- Return & Refund Policy — 30-day returns
- Warranty Policy — 2-year warranty
- FAQ
- After-Sales Policy
- Privacy Policy