Shipping policy
Shipping Policy
Free Worldwide Shipping We offer free shipping on all orders worldwide. No minimum order required.
Processing Time Orders are processed within 1–3 business days after payment confirmation. You will receive a tracking number via email once your order has shipped.
Estimated Delivery Times
- United States: 7–15 business days
- Europe: 10–20 business days
- Rest of World: 10–25 business days
Delivery times may vary due to customs clearance, holidays, or carrier delays.
Shipment Tracking All orders include a tracking number. You can track your shipment via the carrier's website or through the tracking link provided in your shipping confirmation email.
Customs & Import Duties International orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the recipient. AOWELL / WERO is not responsible for delays caused by customs.
Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at weroaowell@gmail.com within 7 days of the expected delivery date. We will work with the carrier to resolve the issue promptly.
Contact Us For any shipping-related questions, please reach out to us at weroaowell@gmail.com.